Scheduling Coordinator

Yorkshire Family Dentistry is a fun-loving, patient focused office that provides care for both adults and children! We are dedicated to providing comprehensive family dentistry in Yorktown, Virginia with the best services for over 18 years to families and individuals on the Peninsula! We create a warm, freindly, and calm atmosphere at our dental office to eliminate fear and anxiety for all ages. Yorkshire Family Dentistry's mission is to make people happy and healthy. We offer employment opportunities that promote professional, personal, and financial growth. Our focus is all on people: our team and our patients. We are clinicians, educators, problem solvers, smilers, and laughers!

We are looking for a highly organized scheduling coordinator to coordinate the calendar of for our patients. In this role, you will be patient concierge, checking patients in/out, confirming appointments, following up on missed and cancelled appointments to reschedule patients, collecting payments and patient retention.

• Maintaining and updating schedules
• Verifying the availability of the practice and patients for appointments.
• Confirming appointments.
• Sending out reminders of verified appointments.
• Rescheduling or canceling appointments in a timely manner.
• Answering scheduling inquiries.
• Documenting scheduling processes and keeping records.
• Gather Patient information (reason for visit, insurance information, etc).
• Explain dental procedures, treatment times, and payment options
• Performing other administrative tasks when required.
• Verying Patient Insurance
• Checking in and out paients
• Collecting balances

• 4 year recent dental administrative experience required
• Proficiency with Microsoft Office Suite
• Knowledge of dental software strongly preferred
• Keen attention to detail
• Excellent communications skills with a professional demeanor
• Outstanding customer service skills

In return for providing an excellent patient experience, we offer a great benefits package to include health, vision and dental benefits, employee assistance program, wellness program, continued education, gym reimbursement, 401(k), 401(k) matching, uniforms provided, life insurance, holiday pay, office production bonus, paid time off and *additional paid time off.